Dacentec Advisory Notification - 05202025

Scheduled on 05/21/2025 07:00:00 Status Scheduled Estimated finish 05/21/2025 08:00:00

Services Affected: Client Area Access
Service Location(s): 801 Main Street NW, Lenoir, North Carolina

Expected Impact: Clients will not be able to access the client areaWe will be performing scheduled maintenance to install a new 10GE (10 Gigabit Ethernet) LC transceiver into core network switches. This upgrade is part of our ongoing efforts to improve connectivity services.

Dacentec's support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

Related servers / services

Dacentec Advisory Notification - 05012025

Scheduled on 05/02/2025 00:00:00 Status Completed Maintenance Estimated finish 05/03/2025 00:30:00

Services Affected: Client Area Access
Service Location(s): 801 Main Street NW, Lenoir, North Carolina

Expected Impact: No Impact Expected

Details:
Please be advised that our team will be performing an emergency software upgrade on one of our network devices. We do not expect any impact to client services during this maintenance

Update: We will need to perform a second software patch to complete the maintenance. Impact will be limited to a select number of clients with an outage of up to 15 minutes.

We encourage you to send any issues or requests to [email protected], where our team will continue to monitor and assist as needed.

Related servers / services

Client Area Maintenance Notification - 04022025

Scheduled on 04/09/2025 06:00:00 Status Finished Estimated finish 04/09/2025 09:00:00

Services Affected: Client Area Access
Service Location(s): 801 Main Street NW, Lenoir, North Carolina

Expected Impact: Clients will not be able to access the client area

Details:
Please be advised that our team will be performing a software upgrade on our client portal. During this time, access to the client portal will be unavailable.

To ensure uninterrupted support, our team will be available via direct email. We encourage you to send any issues or requests to [email protected], where our team will continue to monitor and assist as needed.

Related servers / services

Client Area Access