Services Affected: Client Area Access
Service Location(s): 801 Main Street NW, Lenoir, North Carolina
Expected Impact: Clients will not be able to access the client areaWe will be performing scheduled maintenance to install a new 10GE (10 Gigabit Ethernet) LC transceiver into core network switches. This upgrade is part of our ongoing efforts to improve connectivity services.
Dacentec's support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
Services Affected: Client Area Access
Service Location(s): 801 Main Street NW, Lenoir, North Carolina
Expected Impact: No Impact Expected
Details:
Please be advised that our team will be performing an emergency software upgrade on one of our network devices. We do not expect any impact to client services during this maintenance
Update: We will need to perform a second software patch to complete the maintenance. Impact will be limited to a select number of clients with an outage of up to 15 minutes.
We encourage you to send any issues or requests to [email protected], where our team will continue to monitor and assist as needed.
Services Affected: Client Area Access
Service Location(s): 801 Main Street NW, Lenoir, North Carolina
Expected Impact: Clients will not be able to access the client area
Details:
Please be advised that our team will be performing a software upgrade on our client portal. During this time, access to the client portal will be unavailable.
To ensure uninterrupted support, our team will be available via direct email. We encourage you to send any issues or requests to [email protected], where our team will continue to monitor and assist as needed.
Client Area Access