801 Main Street NW
28645 Lenoir, North Carolina
USA
Maintenance Window: July 14th, 2025
Start Time: July 14th 8:00 AM EST
End Time: July 14th 4:00 PM EST
Service Call in Reference Number: 1137885
Services Affected: Generator 1 and 2
Service Location(s): 801 N Main St, Lenoir, North Carolina
Expected Impact: No expected impact, Facility will be operating on grid power
Affected Client(s): All Lenoir Datacenter Customers
Details: Scheduled Preventative Maintenance on Generators 1 and 2. In the event of severe weather, the maintenance will be rescheduled.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Dacentec’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: [email protected]
Affected Client(s): All Lenoir Datacenter Customers
Maintenance Window: June 16th, 2025
Start Time: June 16th 2025, 08:00 pm EST
End Time: June 16th 2025, 11:00 pm EST
Service Call in Reference Number: 1121920
Services Affected: UPS Unit 1 "will be on bypass for the service"
Service Location(s): 801 Main Street NW, Lenoir NC
Expected Impact: No Expected Impact
Details: DC Group will be onsite to replace the battery and fan, we will be working with DC Group to replace the UPS 1 damaged battery and bad fan. The facility will be running on Generator during the maintenance.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Dacentec's support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: [email protected]
Maintenance Window: June 10th, 2025
Start Time: June 10th 2025, 06:00 am EST
End Time: June 10th 2025, 9:00 am EST
Services Affected: Client Area Access
Service Location(s): 801 Main Street NW, Lenoir, North Carolina
Expected Impact: Clients will not be able to access the client area
Details:
Please be advised that our team will be performing a software upgrade on our client portal. During this time, access to the client portal will be unavailable.
To ensure uninterrupted support, our team will be available via direct email. We encourage you to send any issues or requests to [email protected], where our team will continue to monitor and assist as needed.
Client Area Access