Network Connectivity Issues for Some Clients

Scheduled on 05/07/2019 05:30:00 Status Resolved Fault / Issue Estimated finish 05/07/2019 00:00:00

Our teams are investigating an issue affected a small number of customers at the data enter. If you are unable to access the client area, please send a ticket directly to [email protected]

Update 05/07/2019 07:05:00 - Please note our Network Engineering team have verified full restore of our services. If you should still be experiencing an issue, please contact us immediately. We apologize for the inconvenience. A full report will be provided.

Related servers / services

Date Action
05/07/2019 06:25:00 Please note our Network Engineering team are seeing services restoring however are continuing to verify. Further updates to follow.
05/07/2019 07:05:00 {"english":"Please note our Network Engineering team have verified full restore of our services. If you should still be experiencing an issue, please contact us immediately. We apologize for the inconvenience. A full report will be provided.","portuguese-